5572 Windermere Boulevard NW · WINDERMERE
February 13, 2026
PassThe front handwashing sink was found obstructed by a mop and a garbage bin. The operator was instructed to keep the handwashing sink accessible at all times and to refrain from blocking it.
Once again, the back exterior door was observed propped open. The operator was instructed to discontinue this practice, as it can allow pests to enter the facility.
Big Mama's & Papa's Pizzeria is in the WINDERMERE neighbourhood. WINDERMERE, Edmonton has 52 restaurants tracked on Pass or Fail, inspected by Alberta Health Services Environmental Public Health. As of April 17, 2026, there are 44 (85%) that have passed their most recent inspection, with no closures.
This restaurant has been inspected 3 times since March 20, 2025, with 3 passes and 0 closures on record.
The front handwashing sink was found obstructed by a mop and a garbage bin. The operator was instructed to keep the handwashing sink accessible at all times and to refrain from blocking it.
Once again, the back exterior door was observed propped open. The operator was instructed to discontinue this practice, as it can allow pests to enter the facility.
This record comes from Alberta Health Services Environmental Public Health, which inspects food premises across Alberta. Inspectors record any violations of applicable health regulations on each visit. The result above is the most recent inspection on file.
Alberta records each visit as either a routine inspection (with any violations noted) or a closed order. If you see violations listed without a closed order, the operator was allowed to continue while addressing them. A closed order means the inspector required the kitchen to stop serving customers until the issues were corrected.
WINDERMERE
The Quat sanitizer concentration was measured at 100 ppm. The operator was instructed to manually prepare the sanitizer to achieve a concentration of 200 ppm and to use it at this strength until the dispenser is adjusted by maintenance.
The handwashing sink was observed with a green cutting board placed inside, and a garbage bin positioned in front of it, obstructing access. The operator was instructed that the handwashing sink must remain unobstructed at all times to allow for proper and immediate hand hygiene. The operator removed the cutting board and moved the garbage bin to restore full access to the sink.
Staff personal items were observed on cutting board. The operator was instructed not to store any personal items in food handling areas. All personal items were removed during the inspection.
QUATS test strips were found to be expired (EXP: November 15, 2025). The operator replaced them with valid test strips, which are good until June 15, 2026.
The back exterior door was observed propped open, and the operator stated it was left open while awaiting a delivery. The PHI instructed the operator to keep the door closed, as leaving it open creates conditions that may allow pests to enter the facility.
The operator demonstrated a lack of knowledge regarding the required sanitizer concentration and how to properly verify it. The PHI provided education on the correct concentration requirements and the appropriate frequency for testing the sanitizer.
1. A leak was observed in the dispensing line running from the sanitizer dispenser to the two‑compartment sink., 2. The handwashing sink in the front area was found to be inoperable due to a plumbing issue., , The operator was advised to complete the necessary maintenance promptly to correct these deficiencies and ensure all equipment is functioning properly.
Bulk food dispensers are being stored with the handle in contact with the foods. Corrected, - Store the dispensers out of the food bins or in such a manner that the scoop does not come into contact with the foods.