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Terms of Use

Effective date: April 15, 2026

1. Acceptance and Eligibility

By accessing or using passorfail.ca (the “Site”), you agree to these Terms of Use. If you do not agree, do not use the Site.

You must be at least 18 years old, or the age of majority in your province or territory of residence, to agree to these Terms. If you are under that age, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Description of Service

Pass or Fail aggregates and displays publicly available restaurant health inspection records from Canadian municipal and regional health authorities. The Site is intended to help the public make informed dining decisions by providing easy access to government inspection data.

3. Data Sources and Accuracy

The health inspection information displayed on the Site is sourced from third-party government datasets, including:

  • City of Toronto / DineSafe (Toronto Open Data)
  • Other municipal and regional health authorities as coverage expands

This data is provided by government agencies and is reproduced by Pass or Fail as a public convenience. We do not conduct inspections, generate inspection outcomes, or verify the data independently.

Data may be:

  • Delayed — there is a lag between a physical inspection occurring and the data appearing in government feeds, which may be further delayed before appearing on the Site.
  • Incomplete — not all inspections, violations, or establishments may be captured.
  • Inaccurate — errors, corrections, or data-quality issues may exist in the source data.
  • Out of date— a restaurant’s current status may differ from what is displayed.

You must verify current information directly with the relevant health authority before making any decision. Pass or Fail is not responsible for dining choices, business decisions, or any other actions made in reliance on information displayed on the Site.

For Toronto, consult: toronto.ca/dinesafe.

4. Open Data Acknowledgment

Toronto inspection data is sourced from the City of Toronto Open Data portal under the City of Toronto Open Government Licence. Data from other cities is sourced under their respective open data licences. Government data remains the property of the originating agencies.

5. Restaurant Operator Corrections

If you are a restaurant owner, operator, or authorized representative and you believe that information displayed about your establishment is inaccurate, out of date, or attributed in error, please contact us. Include:

  • The full establishment name and address as shown on the Site
  • The specific information you believe is inaccurate (with a link to the page)
  • What you believe the correct information is, and the basis for that belief
  • Where possible, a reference to the current record in the relevant government inspection system (e.g. a DineSafe establishment ID)

Send correction requests to contact@passorfail.ca. We will acknowledge receipt within 10 days and investigate and respond within 30 days.

Because our data is sourced from government authorities, we may not be able to change inspection records that accurately reflect the source. Where the source data itself is incorrect, we will direct you to the originating health authority, which is the authoritative record-holder, and we will update the Site once the source is corrected.

6. Permitted Use

The Site is provided for personal, informational, non-commercial use. You may:

  • Browse and share individual restaurant inspection pages.
  • Link to passorfail.ca.

You may not:

  • Scrape, crawl, or bulk-download data from the Site using automated means. This restriction does not apply to well-behaved search engine and accessibility crawlers that respect the Site’s robots.txt and rate-limit their requests.
  • Use the Site or its data for commercial data products or services without a written licence from Pass or Fail.
  • Republish or redistribute the inspection data in a way that misrepresents its source, accuracy, or timeliness.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Site or its infrastructure.

7. Intellectual Property

The Site design, branding, code, and editorial content of passorfail.ca are owned by Pass or Fail. Government-sourced inspection data remains the property of the originating agencies and is reproduced under their respective open data licences. Nothing in these Terms transfers ownership of any intellectual property to you.

8. Third-Party Links and Affiliate Relationships

The Site may contain links to third-party websites and services, including online reservation, ordering, and delivery platforms. Some of these may be affiliate links — if you click such a link and make a booking or purchase, Pass or Fail may receive a commission at no additional cost to you. Affiliate relationships do not influence which inspection data is displayed. Pass or Fail is not responsible for the content, availability, practices, or privacy policies of third-party sites.

9. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, timeliness, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Pass or Fail shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, loss of data, loss of goodwill, or business interruption — arising out of or in connection with:

  • Your access to or use of, or inability to access or use, the Site.
  • Errors, inaccuracies, delays, or omissions in the inspection data displayed.
  • Any reliance placed by you on information displayed on the Site.
  • Any third-party content, links, advertising, or services accessible through the Site.

To the fullest extent permitted by applicable law, the aggregate total liability of Pass or Fail arising out of or relating to the Site or these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed CAD $100.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including under the Ontario Consumer Protection Act, 2002 and similar consumer-protection legislation. If you are a consumer, you have statutory rights that these Terms do not override.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pass or Fail, its operators, contractors, and affiliates from and against any claims, demands, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Site; or (c) your violation of any law or the rights of a third party in connection with your use of the Site. This obligation does not apply to the extent a claim results from our own negligence or wilful misconduct.

12. Force Majeure

Pass or Fail will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, acts of government, network or infrastructure outages, failures of third-party service providers, labour disruptions, or cyber-attacks.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to any non-waivable statutory rights, any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the courts of the Province of Ontario, and you consent to the jurisdiction of those courts.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Pass or Fail regarding the Site and supersede any prior or contemporaneous understandings. If the Terms and the Privacy Policy conflict, the Privacy Policy governs with respect to the handling of personal information; these Terms govern all other matters.

16. No Waiver

Our failure to enforce any provision of these Terms on a particular occasion does not waive our right to enforce that provision, or any other provision, on any later occasion.

17. Changes to These Terms

We may update these Terms from time to time. For material changes that reduce your rights or expand your obligations, we will post a prominent notice on the Site for at least 30 days before the changes take effect, and — where we hold your email address for alerts — we will notify you by email. Non-material changes take effect on posting. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms. The effective date at the top of this page will always reflect the latest version.

18. Contact

Questions or notices regarding these Terms:

Pass or Fail
Email: contact@passorfail.ca