10103 Hidden Valley Drive NW · HIDDEN VALLEY
4 mars 2026
RéussiPepperoni and ham were stored on the counter to thaw at 0.8°C and 1.4°C respectively., , Potentially hazardous foods must be thawed under refrigeration at 4°C or less, completely submerged under cold running water or in a manner that will prevent the growth of pathogenic bacteria.
1. A gap was noted along the side of the wall at the front service area leading to the back kitchen., , 2. Gaps were noted on the back kitchen ceiling., , Seal the gaps and replace missing ceiling tiles.
Hot Pizza & Donair se trouve dans le quartier HIDDEN VALLEY. HIDDEN VALLEY, Calgary compte 25 restaurants suivis sur Pass or Fail, inspectés par Alberta Health Services Environmental Public Health. En date du 8 avril 2026, 13 (52%) d'entre eux ont réussi leur dernière inspection, sans aucune fermeture.
Ce restaurant a été inspecté 5 fois depuis le 25 mars 2025, avec 5 réussites et 1 fermeture au dossier.
Pepperoni and ham were stored on the counter to thaw at 0.8°C and 1.4°C respectively., , Potentially hazardous foods must be thawed under refrigeration at 4°C or less, completely submerged under cold running water or in a manner that will prevent the growth of pathogenic bacteria.
1. A gap was noted along the side of the wall at the front service area leading to the back kitchen., , 2. Gaps were noted on the back kitchen ceiling., , Seal the gaps and replace missing ceiling tiles.
Ce dossier provient d'Alberta Health Services Environmental Public Health, qui inspecte les établissements alimentaires partout en Alberta. Les inspecteurs notent toute infraction aux règlements sanitaires applicables à chaque visite. Le résultat ci-dessus correspond à la dernière inspection au dossier.
L'Alberta enregistre chaque visite soit comme une inspection routinière (avec d'éventuelles infractions notées), soit comme un ordre de fermeture. Si vous voyez des infractions listées sans ordre de fermeture, l'exploitant a été autorisé à poursuivre ses activités tout en les corrigeant. Un ordre de fermeture signifie que l'inspecteur a exigé l'arrêt du service à la clientèle jusqu'à la correction des problèmes.
HIDDEN VALLEY
The sanitizer spray bottle did not detect any colour changes with the chlorine test strip. Chlorine sanitizer is being used in the facility., , Fresh chlorine sanitizer spray bottle was prepared and measured 100 ppm., , After preparing the chlorine sanitizer solution, promptly test it using a chlorine test strip to verify that it registers a concentration of 100 ppm.
1. The soap dispenser at the front handwashing sink was empty. (Corrected During Inspection)., , Additional soap was available and the soap dispenser was promptly restocked., , Handwashing sinks must be equipped with handwashing supplies at all times., , 2. Staff washroom was obstructed with a mop bucket., , Ensure handwashing sinks are accessible at all times., , 3. The hot water faucet in the staff washroom was broken resulting in no hot water detected., , Fix the hot water faucet.
A torn and soiled curtain was being used to cover the kitchen entrance. It was noted that a contractor had been contacted to install a door., , In the meantime, replace the torn curtain with a clean and sanitary material to maintain proper hygiene standards.
Food handler demonstrated lack of knowledge in food safety and safe food handling., , Enroll all the staff including the owner in an advanced food safety course. , , One of the owners/partners who was not onsite had an advanced food safety certificate. Additional training is required for all other staff and owner/partner.
1. Gap was noted along the side of the wall at the front service area leading to the back kitchen., , 2. Gap was noted on the back kitchen ceiling., , Replace the seal and seal the gaps.
Violations cited on October 8, 2025:, 1. Deep grooves were noted on the cutting boards., Resurface or replace the cutting boards., , 2. The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Replace the chest freezer lid., , Previous violations:, 1) The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Please remove duct tape and repair or replace the chest freezer
1. Underneath and hard to reach areas were dirty., , Deep clean the entire kitchen., , 2. The back storage area was cluttered., , Arrange and organize the back storage area., , 3. The staff washroom was cluttered., , Arrange the staff washroom., , 4. There was no cleaning schedule available., , Develop and implement a cleaning schedule in the facility.
1. Dirty used cleaning cloths were stored on the counter., , 2. There was no sanitizer bucket available at the front service and preparation station and the back preparation area., , Staff was using hand sanitizer and windex to clean food contact surfaces. It was determined that the staff hand no clear understanding of a food grade sanitizer., , Chlorine sanitizer buckets at 100 ppm were prepared at each preparation station and new cleaning cloths were stored therein., , Ensure the chlorine sanitizer solution buckets are replaced every 2 hours and develop a procedure to track the 2 hours timeline.
1. Food handler was answering a call while serving pizza to a customer., , Do not touch your cell phone when handling food. Ensure to wash your hands between tasks., , The food handler was instructed to wash his hands immediately after receiving the call., , 2. Food handler was seen washing their hands in the staff washroom. It was noted that the soap dispenser was empty., , The food handler was instructed not wash his hands in the washroom if he is not using the washroom. Handwashing must be performed again after washing your hands in the washroom prior to handling food., , 3. Food handler was seen wearing gloves when instructed to wash his hands. , , Food handler was instructed to wash his hands before wearing gloves., , Handwashing must be performed prior to wearing gloves.
The Buba tea pearl was stored in an electric cooker with a temperature of 18.3°C., , Food discarded.
Staff does not know how to use manual dish washing method., , Staff was educated on how to manually wash dishes and the sanitizer compartment was filled with sanitizer solution at 100 ppm.
1. The soap dispenser at the front handwashing sink was empty. (Corrected During Inspection)., , Additional soap was available and the soap dispenser was promptly restocked., , Handwashing sinks must be equipped with handwashing supplies at all times., , 2. Staff washroom was obstructed with a mop bucket., , Ensure handwashing sinks are accessible at all times., , 3. The hot water faucet in the staff washroom was broken resulting in no hot water detected., , Fix the hot water faucet., , 4. The 2-compartment sink faucet was dripping., , Fix the faucet at the 2-compartment sink.
1. Utensil used to serve buba tea pearl was submerged in a stagnant water at the front service area. (Corrected During Inspection)., , The utensils were promptly washed., , Ensure serving tongs/utensils are stored in ice water between uses at 4°C or less, in hot water between uses at 60°C or greater, stored in a sanitizer solution at the correct concentration (100ppm Chlorine/ 200ppm QUATs), or continuously switch out serving utensils with new utensils., , 2. Food such as chicken in the walk-in cooler were uncovered., , Ensure foods are covered at all times., , 3. Ice scoop was stored on the back storage rack., , Ice scoop was washed and stored inside a container.
1) Torn and dirty curtain was used to cover the kitchen entrance., , Replace the curtain with a clean material., , 2) Aprons were stored in the staff washroom., , Do not store aprons in the washroom.
Food handler demonstrated lack of knowledge in food safety and safe food handling., , Enroll all the staff including the owner in an advanced food safety course. , , One of the owners/partners who was not onsite had an advanced food safety certificate. Additional training is required for all other staff and owner/partner.
1. Gap was noted along the side of the wall at the front service area leading to the back kitchen., , 2. Gap was noted on the back kitchen ceiling., , Replace the seal and seal the gaps.
Violations cited on October 8, 2025:, 1. Deep grooves were noted on the cutting boards., Resurface or replace the cutting boards., , 2. The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Replace the chest freezer lid., , 3. Unfinished raw wood was observed in the shelving unit above the prep table located in the centre of the kitchen., , Finish the wood., , Previous violations:, 1) The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Please remove duct tape and repair or replace the chest freezer, , 2) Exposed unfinished wood was observed in the shelving unit above the prep table located in the centre of the kitchen., , Please seal the indicated areas to ensure the wooden surfaces are smooth, easily cleanable and impervious to contaminants.
1. Underneath and hard to reach areas were dirty., , Deep clean the entire kitchen., , 2. The back storage area was cluttered., , Arrange and organize the back storage area., , 3. The staff washroom was cluttered., , Arrange the staff washroom., , 4. There was no cleaning schedule available., , Develop and implement a cleaning schedule in the facility.
The bottom portion of the wall in the back storage area, behind the storage shelves, was observed to be broken and in disrepair., , Please repair the indicated area.
1) The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Please remove duct tape and repair or replace the chest freezer, , 2) Exposed unfinished wood was observed in the following areas, including but not limited to:, , - The front counter where the bubble tea is made and where pizza by the slice is served, - The shelving unit above the two-compartment sink, - The shelving unit above the prep table located in the centre of the kitchen., , Please seal the indicated areas to ensure the wooden surfaces are smooth, easily cleanable and impervious to contaminants.
Sanitizer solutions were unavailable throughout the facility during food processing, increasing the potential for cross-contamination and the spread of harmful bacteria., , Please ensure that sanitizer solutions with the correct concentrations (100 ppm chlorine, 200 ppm quat) are available during food processing at all times.
Chlorine sanitizer solution was not being used for the sanitization step of the two-compartment dishwashing method. When asked about two-compartment dishwashing procedures, the operator was unable demonstrate dishwashing knowledge., , Please make enough chlorine sanitizer solution in the second basin with the concentration measuring at 100 ppm to submerge (2 minutes) and sanitize dishes, and allow them to air dry.
The handwash station located in the bubble tea section and the staff washroom were missing paper towels preventing proper hand hygiene and increasing the likelihood of cross-contamination and the spread of illness., , Please ensure that all handwash stations are stocked with single-use paper towels in a dispenser that protects it from contamination.
Pest activity and droppings were observed under the pizza oven, along the baseboards throughout the facility, around the storage cabinets located in the front, and in the back storage area. Two live mice were found in sticky traps located under the pizza oven and the back storage area under the shelving., , Please ensure that the mouse droppings are carefully cleaned by spraying them with a 1:9 chlorine solution and allowing it to sit for five minutes. Use appropriate personal protective equipment (PPE), including gloves and a mask, to minimize exposure to potential contaminants. Locate any holes and gaps and fill them with steel wool, then seal them to prevent the entry of unwanted pests. The operator is currently responsible for their own pest control. Please monitor the pest activity and adjust the frequency of treatment accordingly. If the issue persists, hire a pest control professional.
1) The walk-in cooler was missing a light bulb, which compromised visibility for cleaning and monitoring potential contaminants inside the cooler., , Please install a light bulb in the cooler., , 2) The cover for the receptacle of the ice machine was observed to be missing., , Please install a receptacle cover.
1) The chest freezer located in the kitchen was observed to have duct tape holding together broken pieces of the lid. Duct tape can trap contaminates and harbor growth of harmful pathogens. Duct tape is not a smooth and cleanable surface and must be removed., , Please remove duct tape and repair or replace the chest freezer, , 2) Leftover protective adhesive stickers were observed on the smaller chest freezer. The adhesive was peeling and trapping contaminates, making it difficult to clean and sanitize., , Please remove the adhesive and clean and sanitize the unit., , 3) The meat slicer located in the kitchen was observed to have food debris accumulated in , hard-to-reach areas that could potentially come into contact with food products., , Please thoroughly clean and sanitizer the meat slicer., , 4) Exposed unfinished wood was observed in the following areas, including but not limited to:, , - The front counter where the bubble tea is made and where pizza by the slice is served, - The shelving unit above the two-compartment sink, - The shelving unit above the prep table located in the centre of the kitchen., , Please seal the indicated areas to ensure the wooden surfaces are smooth, easily cleanable and impervious to contaminants.
The storage area located at the back of the kitchen was observed to be disorganized with , single-use items, beverages, crates, kitchen equipment, and food products., , Please organize the area and ensure items are elevated at least 6 inches off the floor for visibility, accessibility and easy cleaning.
Outstanding Violation (March 25, 2025), The following areas were still observed to be covered in grease, dirt, and food debris, including but not limited to:, , - Behind chest freezer and underneath dishwash sinks. Debris collecting on floor-wall edges. , - Wall behind dishwash sinks- wall has dried splatter marks., - Dust on ceiling surfaces around air vent unit, - Greasy and dusty canopy filters, - Underneath the shelving unit located in the back storage area, - The inside of the microwave as well as the exterior surface, , Please clean and sanitize the indicated areas., ----------, Previous Violation (April 22, 2025), The following areas require more detailed cleaning:, , 1. Behind chest freezer and underneath dishwash sinks. Debris collecting on floor-wall edges. , 2. Wall behind dishwash sinks- wall has dried splatter marks., 3. Dust on ceiling surfaces around air vent unit, 4. Grease on sides of deep fryer and on outside of oven, 5. Oven interior has buildup of char and residue.