944 James Mowatt Trail SW
Not in Compliance
1 violation was found at the most recent inspection.
Source: Alberta Health Services Environmental Public Health
March 13, 2026
The edges of a few cupboard/cabinet doors were peeling, exposing the rough particle board. , , -Please replace or repair the damaged finishes. Surfaces in a food establishment must be smooth, durable, easy to clean, and non-absorbent.
Chartwell Heritage Valley Retirement Residence - Servery is in the RUTHERFORD neighbourhood. RUTHERFORD, Edmonton has 19 restaurants tracked on Pass or Fail, inspected by Alberta Health Services Environmental Public Health. As of July 14, 2026, there are 16 (84%) In Compliance on their most recent inspection, with none Not in Compliance or Closed.
This record comes from Alberta Health Services Environmental Public Health, which inspects food premises across Alberta. Inspectors record any violations of applicable health regulations on each visit. The result above is the most recent inspection on file.
In Compliance means no violations were outstanding at that visit. Not in Compliance means one or more violations were found that weren't corrected on site. Closed means the inspector ordered the premises to stop serving customers until the issues were corrected.
Joe Coffee & Tea
RUTHERFORD
This restaurant has been inspected 11 times since June 23, 2023, with 3 in compliance, 8 not in compliance, and 0 closures on record.
1 violation
The edges of a few cupboard/cabinet doors were peeling, exposing the rough particle board. , , -Please replace or repair the damaged finishes. Surfaces in a food establishment must be smooth, durable, easy to clean, and non-absorbent.
2 violations
The edges of a few cupboard/cabinet doors were peeling, exposing the rough particle board. , , -Please replace or repair the damaged finishes. Surfaces in a food establishment must be smooth, durable, easy to clean, and non-absorbent.
The coffee pot handles at the coffee machine had a sticky feel and the material was worn out with uneven surfaces. , , -Please replace or repair the coffee pots handle to ensure coffee pots are made of material that are smooth, durable, easy to clean and non-absorbent.
3 violations
The edges of a few cupboard/cabinet doors were peeling, exposing the rough particle board. , , -Please replace or repair the damaged finishes. Surfaces in a food establishment must be smooth, durable, easy to clean, and non-absorbent.
The coffee pot handles at the coffee machine had a sticky feel and the material was worn out with uneven surfaces. , , -Please replace or repair the coffee pots handle to ensure coffee pots are made of material that are smooth, durable, easy to clean and non-absorbent.
Grime/grease was observed inside the microwave oven. , , -Please clean and sanitize microwave.
6 violations
The hot holding unit, partially covered with aluminum foil, measured 54C with a probe thermometer. After covering with a lid, the temperature rose to 60C within a few minutes. The operator was advised to turn on the unit earlier before food is brought from the kitchen, ensure the unit has a lid, and maintain enough water to sustain the temperature and contact with the dish pan. , , Corrected on site: Staff left the lid on the unit to maintain the temperature.
The edges of a few cupboard/cabinet doors were peeling, exposing the rough particle board. , , -Please replace or repair the damaged finishes. Surfaces in a food establishment must be smooth, durable, easy to clean, and non-absorbent.
The coffee pot handles at the coffee machine had a sticky feel and the material was worn out with uneven surfaces. , , -Please replace or repair the coffee pots handle to ensure coffee pots are made of material that are smooth, durable, easy to clean and non-absorbent.
No violations
No violations
3 violations
*Chemical cupboard found not secured. Ensure chemicals are secured in memory care unit. Corrected on site: staff locked cupboard.
*Pureed item was measured to be 40C upon arrival to the servery for lunch. Reheat temperature was not sufficient. Discussed food items need to be reheated to at least 74C. Corrected on site: Staff reheated puree to 74C.
*Found resident’s personal food items stored in the servery refrigerator. Discussed there needs to be adequate separation of residents’ personal food items from facility items to prevent cross contamination (e.g. dedicated area/fridge).
No violations
1 violation
Refrigerator unit was observed to have signs of wear and tear (freezer as well). Drawer in disrepair, Porous surfaces in a few places. Areas were shown to the operator. Ensure refrigerator unit is in good repaired and easily cleanable and impervious to moisture.
3 violations
Cupboard door was observed to be unlocked. Chemicals were observed to be stored in the cupboard. This was immediately corrected. Ensure chemicals are safely managed.
Refrigerator unit was observed to have signs of wear and tear (freezer as well). Drawer in disrepair, Porous surfaces in a few places. Areas were shown to the operator. Ensure refrigerator unit is in good repaired and easily cleanable and impervious to moisture.
*Debris noted in kitchen including pill crusher. Ensure that equipment is cleaned regularly to remove debris.
1 violation
*Debris noted in kitchen including pill crusher. Ensure that equipment is cleaned regularly to remove debris.
Dirt was observed on the side of the dishwasher where the manufacturer’s plastic wrap was still installed. , , -Please remove the manufacturer’s disposable wrap to ensure the equipment can be easily cleaned and sanitized.
Grime/grease was observed inside the microwave oven. , , -Please clean and sanitize microwave.
Debris and dust were observed in the area beside the dishwasher towards the wall under the counter. , , -Please clean and sanitize the area.